Refund & Exchange Policy

At Minime Fashion, customer satisfaction is important to us. If you are not satisfied with your order, you may request an exchange or refund according to the conditions below.

Exchange Policy:

Exchange requests must be made within 7 days of receiving your order.

To be eligible, the product must be:

Unused and unwashed
In its original condition
Free from any customer caused damage or alteration
Returned with all original tags, labels, and packaging intact

Refunds:

Once we receive your returned product, it will be inspected to confirm that it meets our return requirements. We will notify you once the inspection is completed.

If your refund is approved, the amount for the eligible returned product will be transferred to your bank account through an online bank transfer. Please allow 5 to 7 working days for the refund to be processed after approval.

Damaged, Defective or Incorrect Products:

If you receive a damaged, defective, or incorrect product, Minime Fashion will provide a replacement at no additional exchange cost.

Please contact us within 7 days of receiving your parcel to request an exchange.

Return Shipping Charges:

For wrong, damaged, or defective products sent by Minime Fashion, we will arrange free doorstep pickup.

If the correct product was delivered but you want an exchange because of size, color, or personal preference, an exchange service charge of Rs. 400 will apply for doorstep pickup. You may also return the product through a courier service of your choice.

After receiving and inspecting the returned product, we will either process the approved refund or dispatch the replacement item, depending on your request.

Sale & Promotional Items:

Products purchased during sale or promotional campaigns are not eligible for exchange or refund unless the item is damaged, defective, or incorrect.

If an exchange is approved during a sale period, the current sale price of the product will be considered final.

Important Conditions:

Products showing signs of use, washing, alteration, or customer caused damage will not qualify for exchange or refund.

All original tags, labels, and packaging must remain attached and undamaged.

Contact Us

For any questions or to request an exchange or refund, contact us:

Website: minimefashion.com
Email: minimefashionofficial@gmail.com
WhatsApp: +92 311 6252959